What if a freelancer fails to complete my project?

We encourage all Loom users to be diligent in creating and reviewing any work agreement, which should include language and terms around failure to complete the scope of work.

If a freelancer fails to complete your project under the terms of your signed contract, that freelancer is then in breach of contract and you are no longer liable to compensate them accordingly. That freelancer is legally required to act in accordance of the agreement and can be liable for damages if they do not act in accordance with the terms of the agreement, which should be included to protect you and your intellectual property as the hiring party.